Privacy Policy

1. Introduction & Data Controller

Welcome to 8Bit Audio. We develop cutting-edge audio production instruments, including Octave Sampler, Octave Create Tools, and associated sound libraries. This Privacy Policy outlines how 8Bit Audio ("we", "us", or "our") collects, processes, stores, and protects your personal data when you interact with our website, download our software plugins, register an 8Bit Studio ID, or utilize our cloud-enabled features.

2. What Data We Collect

We only collect data necessary to provide professional-grade audio tools, authenticate licenses, and improve software stability:

A. Information You Provide Directly

• Account Registration (8Bit Studio ID): Name, email address, password hash (processed securely through Firebase Auth v10), and optional profile handle.
• Software Licensing & Reservations: Selected DAW environment (e.g. Ableton Live, FL Studio, Logic Pro), reservation tier, and hardware platform (macOS Apple Silicon/Intel, Windows x64/ARM64, Linux).
• Customer Support & Audio Feedback: Information provided when submitting bug reports, audio crash logs, feedback forms, or contacting customer support.

B. Information Collected Automatically

• Technical & Device Information: Operating system version, DAW host version, CPU architecture, screen resolution, and IP address.
• Audio Performance & Crash Telemetry (Anonymized): Sample buffer underruns, DFD (Direct-From-Disk) streaming read latency, DSP module load metrics, and crash diagnostics.
• Website Interaction Data: Pages viewed, soundbank audition previews triggered, session duration, and referral sources.

3. Legal Basis for Processing (GDPR Article 6)

We process your personal information strictly on the following lawful bases:

• Contractual Necessity: To issue, authenticate, and maintain your Octave Sampler software license and 8Bit Studio ID account.
• Legitimate Interests: To protect our digital assets, prevent unauthorized redistribution of proprietary soundbanks, optimize DSP performance, and diagnose crashes.
• Consent: Where you have provided clear affirmative consent, such as opting into marketing updates or non-essential analytical cookies. You may withdraw consent at any time.
• Legal Compliance: To comply with applicable tax, software export, and statutory regulations.

4. How We Use Your Information

• Generating unique Octave Sampler machine license keys (OCT-2026-XXXX).
• Delivering email download links for installer packages and 6 factory soundbanks.
• Authenticating your account via Google OAuth or email login.
• Maintaining stability of the 64-voice Direct-From-Disk streaming engine across varying DAW environments.
• Sending critical software updates, security alerts, and version release notifications.

5. Cookies & Tracking Technologies

We use cookies and browser local storage (localStorage) to maintain session continuity, remember your DSP preferences, and analyze site performance.

• Strictly Necessary Cookies: Essential for user authentication (Firebase Auth), CSRF protection, and cart/license reservation. These cannot be disabled.
• Performance & Analytics Cookies: Measure how visitors navigate our documentation and which sound library auditions are popular. These are blocked until you grant consent.
• Functional Cookies: Store your sound audition volume levels, 3D orbit speed preferences, and theme choices.

6. Third-Party Services & Subprocessors

We partner with industry-leading infrastructure providers to securely power our applications:

• Google Cloud & Firebase: Used for secure user authentication, Firestore license record storage, and hosting. Data is encrypted in transit (TLS 1.3) and at rest (AES-256).
• Cloudflare / Global CDN: Used for high-speed delivery of compressed multi-sample audio archives (.oisf) and DDoS protection.
• Email Notification Service: Google Firebase Authentication & Cloud Functions for automated license delivery and security notices.

7. Data Retention & International Transfers

We retain your personal data only as long as your 8Bit Studio ID account remains active, or as required to fulfill legitimate business and legal obligations. If you close your account, personal identifiers are deleted or permanently anonymized within thirty (30) days.

Where data is transferred outside your home country or the European Economic Area (EEA), we enforce Standard Contractual Clauses (SCCs) and robust technical safeguards to ensure adequate protection.

8. Your Rights & Choices

Depending on your jurisdiction, you have the following enforceable statutory rights:

• Right of Access: Request a full copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): Request permanent deletion of your account and personal details.
• Right to Data Portability: Receive your data in a structured, machine-readable format (JSON).
• Right to Object & Restrict Processing: Object to processing based on legitimate interests or restrict processing during dispute reviews.
• California Residents (CCPA/CPRA): We do not sell or share your personal information for monetary or other valuable consideration. You have the right to non-discrimination for exercising privacy rights.

To exercise any of these rights, email our compliance team at 8bitaudioo@gmail.com. We respond to all verified requests within 30 days.

9. Security Architecture

We implement rigorous organizational and technical measures to protect your data, including end-to-end TLS 1.3 encryption, salted password hashing via Google Firebase, multi-factor admin authentication, role-based access control (RBAC), and automated vulnerability scanning.

10. Contact Us & Regulatory Inquiries

If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact us: